Job Details

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an inclusive employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity and honor, RCB Bank is an equal opportunity employer, striving to hire diverse employees who meet high standards of character, education and occupational qualifications. RCB Bank is dedicated to building Relationships, contributing to our Communities, and embracing our Boldness!

With over 60 locations, RCB Bank offers a variety of excellent career opportunities in Oklahoma and Kansas. We offer full-time and part-time opportunities along with a comprehensive benefit package (eligibility requirements apply).

Title: PT Teller

Reports to: Teller Supervisor/Retail Coordinator

Department: Teller Services

Employment Status: Part-time / Temporary, Part-time

FLSA Status: Non-exempt

Hours: Must be able to work 1pm-6pm Monday through Friday and a rotational Saturday 7:45am to noon.

POSITION SUMMARY: Responsible for providing excellent customer service and promoting bank products/services while processing transactions and paying out funds in accordance with bank procedures, regulatory and legal compliance requirements.

ESSENTIAL FUNCTIONS:

1. Obtain customer identification, signature and any other necessary pieces of customer information and record all transactions according to regulations and procedures.
2. Examine cash, check or other documents submitted for the transaction in order to guard against bank loss.
3. Professionally assist customers with concerns and/or questions that may be discussed during the transaction and refer to Supervisor or other departments as needed.
4. Work towards achieving continued satisfaction and retention of existing customers by promoting and educating about products that will further benefit their banking experience with RCB Bank.
5. Balance drawer at the end of shift and report any outages to Teller Supervisor.

EXPERIENCE REQUIRED:

Customer service and cash handling experience.

EDUCATION, CERTIFICATIONS & TRAINING:

High school

JOB-SPECIFIC SKILLS & KNOWLEDGE:

• Ability to learn products and services RCB offers to assist customers.
• Basic clerical and process skills.
• Strong reading, writing and mathematical skills.
• Ability to communicate clearly and effectively with customers and co-workers.
• Ability to manage multiple tasks/projects and deadlines simultaneously.

RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans' status, sex, national origin, physical or mental disability, or any other legally protected class.