Job Details

* Welcome and greet guests at the Caesars Rewards Center.* Maintain sufficient knowledge to effectively and enthusiastically promote all aspects of the Caesars Rewards Program and its benefits* Offer and promote the Caesars Rewards Visa card and successfully meet the minimum established monthly goals for Visa acquisition* Provide accurate information to guests regarding on property promotions & events and direct marketing offers* "Suggest" and recommend to various venues, outlets and amenities to enhance the guest's experience while on property* Create fun and excitement while interacting with guests* Be able to maintain composure when dealing with difficult guest situations and commit to resolving all problems to achieve a positive outcome* Be able to take direction and coaching from Supervisors and Leads in an upbeat and positive manner* Embrace the changes that are routinely made in a marketing program that continues to evolve and grow* Comply with all Caesars Rewards department policies & procedures and Caesars Rewards brand standards* Maintain data integrity and confidentiality when working with guest accounts* Comply with all Internal Control policies and procedures* Comply with all state, federal and tribal regulatory policies and procedures* Must present a well-groomed, professional appearance.* Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures.* Must be able to work a varied schedule including holidays, nights and weekends as needed.* Must be able to work a reasonable amount of overtime when required.* Perform other duties as assigned.* All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around ("head on a swivel"); look for opportunities to greet guests and others; please remember that when you are on the floor, you are "on stage".* Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.